Greenburgh Town Supervisor Paul Feiner – who has been one of Con Ed‘s biggest critics the last few year – compliments Con Ed on their handling power outages in Greenburgh on Christmas Day. In a statement released just before midnight Feiner explains he has personally been out of power for over a week at least three times in recent years, But he gives credit where credit is due in being prepared for this storm unlike the past few years.
I can’t believe I’m writing this -but I’d like to commend Con Ed for the way they handled the power outages in Greenburgh on Christmas day. After the storm a number of residents of Greenburgh contacted me – complaining that they were out of power. After Con Ed was notified of the power outages – they promptly sent crews to repair the outages. I spent some time spot checking neighborhoods where there were outages and personally observed Con Ed crews working hard to restore the power on a holiday! It wasn’t difficult to find Con Ed crews working almost immediately after every outage was reported to them. In most cases power was restored within a few hours. Con Ed was prepared for the storm – they had more crews available than they had during past storms and their municipal liaisons provided updates and explanations when there were unusual circumstances ( Hawthorne Way, Hartsdale for example, a 60 foot tree fell down damaging the transformers-making it harder to immediately restore power).
Over the years I have been highly critical of Con Ed after every major storm. I joined other officials from around the county and state condemning Con Ed for being unprepared after every storm. Speaking personally – I’ve been out of power for over a week at least three times in recent years –most recently this summer. In the past we didn’t see Con Ed repair trucks for days and ratepayers and officials were provided with inaccurate information.
It’s my hope that Con Ed will continue to work hard to improve their responses to power outages. Their efforts on December 25th, 2020 was a great start. The company deserves our thanks for trying and learning from their previous mistakes.
Greenburgh Town Supervisor
Over 2600 Westchester households experienced power outages from a holiday rainstorm with powerful winds has left tens of thousands of residents without power throughout the Northeast. The storm, with gusts reported as high as 70-plus miles an hour in some areas, according to the National Weather Service that started on Christmas Eve and continued through Christmas Day.
Utility companies reported widespread power outages mainly due to downed trees from the storm. Consolidated Edison, which services residents throughout New York City and New York’s Westchester County, said 17,600 of its customers lacked electricity as of Friday morning, with the majority of them in Westchester.
Con Edison crews and the largest contractor force the company has ever assembled in advance of a storm have restored service to 91 percent of the approximately 36,000 customers who lost service since the rain and winds began on Christmas Eve.
Work is continuing Friday night to restore service to the 3,100 who remain out.
The company expects to restore service by 11 a.m. Saturday to 95 percent of the Westchester customers who lost service. In the Bronx, the crews will achieve 95-percent restoration by 11 Friday night. Con Ed assure residents that workers will remain on the job making repairs that restore small numbers of customers.
The number of outages by region are: Westchester, 2,600; Bronx, 250; Queens, 108; and Brooklyn, 120.
The powerful winds that gusted up to 70 miles an hour caused trees and branches to fall onto overhead delivery equipment, knocking customers out of service.
Con Edison crews supplemented by more than 700 contract workers have replaced poles, wiring and other equipment to get customers back in service. Many of their crews returned from vacations to work on the restoration.
Crews gave priority to restoring service lines that provide power to the most customers, then move on to restoring smaller groups and individual customers who are without power.
The company recommends that customers report their outages. Customers who report outages will receive updates from Con Edison with their estimated restoration times as they become available.
For the most up-to-date information on restoration times check the Con Edison outage map.
Bedford and Cortlandt are among the Westchester communities with the largest numbers of outages remaining.
Customers can sign up for text alerts at coned.com/text. Customers can also report outages and check service restoration status at conEd.com/reportoutage, or with Con Edison’s mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633).
Customers who report outages will receive updates from Con Edison with their estimated restoration times as they become available. Information on outages and restoration times is also available at the Con Edison outage map.
They urges members of the public to stay away from any downed power lines. Those lines could be live. For your safety, they may be guarding downed wires until crews make repairs. Personnel may be in unmarked cars, but will always have identification.
Con Edison personnel continue to practice protocols to keep everyone safe from the coronavirus. Con Edison is following the U.S. Centers for Disease Control and Prevention guidelines.
Con Edison offers the following storm tips to help customers stay safe and weather the possible effects of a storm:
· Do not go near downed electrical wires. Treat downed wires as if they are live. Never attempt to move them or touch them with any object. Be mindful that downed wires can be hidden from view by snow, tree limbs, leaves or water.
· Report all downed wires to Con Edison and your local police department immediately. If a power line falls on your car while you’re in it, stay inside the vehicle and wait for emergency personnel.
· Members of the public should also avoid transformers that are brought to the ground. The transformers are gray metal drums attached to the wires and poles.
· If your power goes out, disconnect or turn off appliances that would otherwise turn on automatically when service is restored. If several appliances start up at once, the electric circuits may overload.
· Charge your cellphones and other devices while you have power.
· Follow the manufacturer’s instructions for installing and using a portable generator. Never plug a generator into a wall unit, use it indoors or set it up outdoors near open home windows or air-handling vents.
· Make sure your flashlights, radios and televisions are working. Have a supply of extra batteries. Weather updates and news on restorations of electrical service can be heard on most local radio and television stations.
· For more storm tips and preparation, go to www.conEd.com